Why is My UBA Bank USSD Code Not Working?

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UBA Bank

What's the problem with my USSD Code not working?

provides a user-friendly solution for customers to access financial services through USSD (Unstructured Supplementary Service Information) codes.

You can use the codes to conveniently perform a range of banking transactions using your mobile phone. However, there may be times when you encounter challenges with the UBA Bank USSD code not working as anticipated.

In this post, we'll explore some common causes for this issue and provide solutions to help improve your banking experience. Continue reading, stay vigilant, and ensure you don't miss out!

UBA Bank USSD Codes

UBA Bank offers a variety of USSD codes for seamless and effective banking transactions. The codes were created to offer convenience, especially in scenarios where internet access or banking apps are unavailable.

The USSD code for UBA Bank is *919#. You have the ability to perform a wide range of transactions using the code, including checking your account balance, transferring funds, purchasing airtime, and more.

Common Causes of UBA Bank USSD Code Issues

If you discover you're UBA Bank USSD code is not functioning, there are a number of reasons that may be causing the issue. Below are a few common causes:

  1. Network Problems: USSD codes rely on reliable connectivity to the network. If you're located in a region that has poor coverage on networks or experience network interruptions or outages, it could stop this USSD code from functioning properly. Make sure you've got an adequate network signal prior to trying to utilize the code.
  2. Uncorrected USSD CodeMistyping in the USSD code could cause problems. It is essential to type in the code correctly, including the required symbols, such as hashtags or asterisks. Make sure you double-check the number dialed to ensure that it is in line with the desired payment. Be aware that the UBA Bank USSD Code is *919#. It should be entered exactly as above!
  3. Limitations on Accounts: Sometimes the account you have may be subject to limitations on transactions. If you are in excess of the limits, then your USSD transactions could not pass through. I'm hoping you've not lately blocked the USSD code because of the same reason. Review your balance on your account and transaction history to determine whether this is the cause.
  4. Service downtime: banks periodically perform maintenance or face technical issues that affect USSD services. If you're trying to access the codes during maintenance time or when there are identified technical issues, there could be issues.

What Should You Do If You're Not Able to Use the UBA Bank USSD Code?

If you're having issues regarding the UBA Bank USSD code, these are the ways to solve the issue:

  1. Test Network Signal Make sure you've got an unbroken network signal prior to using this USSD code. If you're located in an area where reception is poor, you should consider shifting to an area that has a better signal.
  2. Check your USSD Code Verify that you're dialing the correct USSD code to perform the particular operation you're planning to carry out. You should type it exactly as UBA Bank has instructed.
  3. Check the Limits of Transactions: Review your account limits for transactions and determine whether you've exceeded any limits. If you need to, call UBA Bank's customer service to discuss increasing the number of transactions you can make.
  4. Call Customer Service: If none of the steps above resolves the problem, it's recommended to call UBA Bank's customer support team for help. They'll provide assistance, verify the state of your account, and help solve any technical issues.

Be informed and always stay up-to-date

To stay informed of current issues and updates regarding UBA Bank's USSD offerings, take a look at the following points:

  1. Official Communications: Check UBA Bank's official web site and social media channels or the mobile app to find announcements about USSD Services, maintenance or technical problems.
  2. Customer Support Keep UBA Bank's customer contact details for easy access in case you have issues. Customer support are able to add instant help.

UBA Bank Customer Support Phone number and email address

Contact UBA Bank customer support:

  • Official Website: www.ubagroup.com.
  • Contact Number: +234 700 255 822; +234 282 8822; by Fax: +2341 2644760.
  • Address for email: cfc@ubagroup.com.
  • Check out their nearest branches, close to the branch nearest to you.

What is the reason why my UBA Bank USSD code isn't working? (FAQs)

What is the reason I can't make use of my UBA USSD code?

If you're struggling to make transfers or perform other transactions together with the USSD Code, or any other transaction together with the USSD Code, then know that the whole UBA bank system is in a state of disarray for a short time.

Try to be patient and try again. This is one of the main reasons why it is possible that you are not in a position to conduct transactions in the account of your UBA Bank.

What do I need to do to activate my USSD to be used with UBA?

How do I activate the UBA Bank USSD Code without the use of an ATM debit card?

  1. Call *919# from a UBA, , , , or 9 Mobile registered number.
  2. Choose the ‘Account with PIN' feature.
  3. Input your UBA 10-digit Nuban Account number.
  4. Create a unique USSD PIN.
  5. Then, confirm your USSD PIN.
  6. Get a message of successful activation.

What exactly is the UBA block code?

You can dial 919*10# and transmit the telephone number connected to your UBA Bank account. The ATM card is immediately blocked, rendering it inaccessible to anybody to make transfers or transactions through it.

How can I connect my mobile number with my UBA account?

Stop by any UBA branch closest to your home. You can request a “Customer Update Form” or “Account Information Update Form” by contacting the representative for customer service. Make sure you fill out the form in detail and focus on providing the current number you have along with the new number you wish to receive your notification.

How do I unlock my UBA account?

These are the ways to remove your account from blockage:

  1. Reach out to for assistance from the customer service team Reach out to the customer service team via email, phone or in person at the branch.
  2. Verify your identity may require you to confirm your identity before they will be able to deblock your account.


UBA Bank's USSD codes offer a convenient way to access banking services while on the go. Various problems can arise due to network issues, coding errors, account limitations, and service interruptions.

By following the instructions provided earlier and staying informed through official channels, you can resolve any issues with USSD codes and continue to enjoy the convenience of mobile banking with UBA Bank.

Remember that UBA Bank's customer assistance is readily available to assist you with any issues you may encounter.

If you have any questions or concerns regarding this article, please feel free to leave a comment in the box below. We will respond to you promptly!


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